The federation thought that Covid-19 would be the nail in the coffin for their business. We advised them to hang on as the story is not over yet. Three weeks into this terrible pandemic the business took off . Membership increased by over 200% and telephone answering have always been supporting the business for many years. Covid-19 is not always an end to your business but a new beginning for many businesses. adding more resources and thinking out of the box is why so many businesses have survived. As you will see from the video we don’t just answer calls but a whole lot more.
Most call centres wont give you helpful advice or personalise your telephone answering and business requirements. Telephone Answering only provide bespoke services. We are certainly not a one size fits all service.