Their problem is how to get the diary managed and all the missed calls answered. The central receptionist is too busy with queries and other…
RitaNovember 22, 2018
Customer Service A Year On
It’s been nearly a year since many businesses sent employees home to work. Though some staff have returned to the…
Read More It’s been nearly a year since many businesses sent employees home to work. Though some staff have returned to the office, either all the time…
RitaFebruary 17, 2021
The federation thought that Covid-19 would be the nail in the coffin for their business. We advised them to hang on as the story is…
RitaJanuary 27, 2021
A client called yesterday worried about what happens if she falls ill, she was in quite a panic as she had this sudden realisation that…
RitaJanuary 20, 2021
95% of our clients use our services everyday as part of their reception and booking team. Some clients have had telephone-answering as the backup or…
RitaJanuary 13, 2021
Having live chat on your website is one of the most efficient tools available to capture leads you weren’t even aware of when people are interested…
RitaJanuary 8, 2021
What is an Answering Service? When you want instant relief from pain for example, who do you call? You call your doctor. When the phone…
RitaAugust 28, 2020
During Lock down we have been very busy helping all our clients and supporting their business. Some charities like the Luton Food Bank have especially…
RitaAugust 28, 2020
When Covid started to shut down the country and businesses. We felt the impact of this pandemic but as we had our business continuity plans…
RitaJuly 2, 2020
