You have probably
spoken to us
but never realised it.
For years, we’ve been answering calls for businesses across the UK — becoming a trusted extension of their teams without their customers ever knowing we’re not sitting in the office next door.
When you call one of our clients, you might be speaking to one of our friendly Virtual Receptionists. We answer calls in their name, speak to their customers, take messages, pass on information and make sure every caller receives the professional, personal service they deserve.
We don’t just answer phones.
We become part of your team.
Telephone Answering was established in 2007 and have been supporting businesses since then, Our ethos has always been to give excellent service at an affordable cost.
And that principle still drives everything we do today.
Ready for your FREE one-week trial?
During your free trial, we will learn about your business your staff and its culture. You can even give us specific training and instructions if you like. Our fully trained PAs will answer your calls for you as though they are based in your office.
Start Your 7-day FREE trialWhat our customers say?
Money-back Guarantee
We believe that our telephone answering services are unmatched which is why we offer a no quibble lifetime money back guarantee. You have the right to cancel at any time with immediate effect and have the previous months subscription refunded if normal levels of service are not met.
First impressions count
We understand the importance of how first impressions are key to success. Everything we do is focused on service excellence. That means better client relationships, and ultimately higher revenues for your business.
We love a challenge. We have a can do attitude so if you’re looking for something specific, give us a call and we will do our best to accommodate your needs. We are not like a call centre but more of a bespoke partner to your business.
Choose the service that's right for your business?
Telephone Answering
We are so much more than a telephone answering service: we are an extension of your in house team delivering exceptional service.
Inquisitive?Live Chat Answering
Our live chat team bring years of customer service experience to each online interaction, ensuring every visitor feels valued.
Curious?Virtual Receptionist
The perfect solution if your organisation has several offices, departments or simply a very busy switchboard.
Interested?Diary Management
We have years of experience in booking appointments across many industries, using a wide variety of diary management tools.
Intrigued?Ready for your FREE one-week trial?
During your free trial, we will learn about your business your staff and its culture. You can even give us specific training and instructions if you like. Our fully trained PAs will answer your calls for you as though they are based in your office.
Start Your 7-day FREE trial





