You have probably

spoken to us

but never realised it.

Answering calls since 2007

Telephone Answering was established in 2007 and have been supporting businesses since then, Our ethos has always been to give excellent service at an affordable cost.

First impressions count

We understand the importance of how first impressions are key to success. Everything we do is focused on service excellence. That means better client relationships, and ultimately higher revenues for your business.

We love a challenge. We have a can do attitude so if you’re looking for something specific, give us a call and we will do our best to accommodate your needs. We are not like a call centre but more of a bespoke partner to your business.

Telephone Answering

We are so much more than a telephone answering service: we are an extension of your in house team.

Virtual Switchboard

The perfect solution if your organisation has several offices or departments.

Live Chat Answering

Our live chat team bring years of customer service experience to each online interaction.

Diary Management

We have years of experience in booking appointments across many industries, using a wide variety of diary management tools.

Ready for your FREE two-week trial?

During your free trial, we will learn about your business your staff and its culture. You can even give us specific training and instructions if you like. Our fully trained PAs will answer your calls for you as though they are based in your office.

Start Your 14-day FREE trial

Money-back Guarantee

We believe that our telephone answering services are unmatched which is why we offer a no quibble lifetime money back guarantee. You have the right to cancel at any time with immediate effect and have the previous months subscription refunded if normal levels of service are not met.

What do our customers say?

Telephone Answering Services Business Finalist

East of England Finalist 2015
Finalist FSB Bedfordshire 2016
Olympian Productions SME 2020 Finalist