Telephone Answering

Service Features

How we help your business

First and foremost, we answer your telephone calls for you. You will have a dedicated virtual receptionist who you can trust to answer your calls as an extension of your in-house team.

We offer a responsive and scalable service, ensuring that all of your telephone calls are not only answered, but handled in a professional and efficient manner.

How do we do it?

Whether you’re a large or small business we can help.

Our telephone answering services help you to grow and provide better customer service.

You keep your existing business phone numbers and your calls are forwarded to us via a forwarding / diverting facility when you need us to answer your calls.
All telephone calls are answered in your company name.
Once the information has been gathered, you will be sent a message via email and/or text, or we will transfer your call depending on your requirements.
Cold calls are screened out and not charged.
You will receive a daily summary report of all the messages taken.

Whats in it for you?

Opportunity

Never miss a business opportunity – we are available to answer the phone when you’re not available.

Customer Loyalty

An excellent level of customer service makes for loyal customers.

Increased Productivity

You gain time to focus on day-to-day business operations.

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Flexibility

You simply divert to us when you are busy and we will answer those calls be that overflow calls, early morning, lunchtime or late afternoon cover, staff sickness or holiday cover support.

Cost Savings

You can save on the expense of full-time reception staff yet we can still transfer calls like a switchboard to the relevant people in your company.

What our customers say?

Money-back Guarantee

We believe that our telephone answering service is unmatched which is why we offer a no quibble lifetime money back guarantee. You have the right to cancel at any time with immediate effect and have the previous months subscription refunded if normal levels of service are not met.

Ready for your FREE two-week trial?

During your free trial, we will learn about your business your staff and its culture. You can even give us specific training and instructions if you like. Our fully trained PAs will answer your calls for you as though they are based in your office.

Start Your 14-day FREE trial
Finalist FSB Bedfordshire 2015
East of England Finalist 2015
Finalist FSB Bedfordshire 2016
Olympian Productions SME 2020 Finalist