Telephone Answering
Service Features
First and foremost, we answer your telephone calls for you. You will have a virtual receptionist who you can trust to answer your calls as an extension of your in-house team.
We offer a responsive and scalable telephone answering service, ensuring that all of your telephone calls are not only answered, but handled in a professional and efficient manner.
We are not a faceless call centre; we are a dedicated small team that prioritises our customers. We see ourselves as an extension of your business, ensuring that the experiences your customers and prospects have when we answer your calls elevate your brand.
We don’t believe in one size fits all solutions; instead, we tailor our services to meet the specific needs and goals of each client. Whether you need us to handle overflow calls during busy periods or act as a full-time receptionist for your business, we have the flexibility to adapt and provide excellent customer service.
Telephone Answering Testimonial
Ready for your FREE two-week trial?
During your free trial, we will learn about your business your staff and its culture. You can even give us specific training and instructions if you like. Our fully trained PAs will answer your calls for you as though they are based in your office.
Start Your 14-day FREE trialWhat our customers say?
Money-back Guarantee
We believe that our telephone answering services are unmatched which is why we offer a no quibble lifetime money back guarantee. You have the right to cancel at any time with immediate effect and have the previous months subscription refunded if normal levels of service are not met.
Whats in it for you?
Opportunity
Never miss a business opportunity – we are available to answer the phone when you’re not available.
Customer Loyalty
An excellent level of customer service makes for loyal customers.
Increased Productivity
You gain time to focus on day-to-day business operations.
Flexibility
You simply divert to us when you are busy and we will answer those calls be that overflow calls, early morning, lunchtime or late afternoon cover, staff sickness or holiday cover support.
Cost Savings
You can save on the expense of full-time reception staff yet we can still transfer calls like a switchboard to the relevant people in your company.
How do we do it?
Whether you’re a large or small business we can help.
Our telephone answering service help you to grow and provide better customer service.
As a small team, we understand the importance of providing personalized and attentive service to our customers. We strive to develop strong relationships with each of our clients, getting to know their businesses inside out so that we can provide the best possible support.
Is your business making every telephone call count?
85
of people whose calls aren’t answered will not call back.
77
of respondents to a survey believe a phone call is the most effective way to get an answer quickly
78
of UK participants prefer to interact with a human, especially as technology improves.
